Welcome to Moven. These Terms of Service govern your access to and use of our website, movenactive.com, and the purchase of products available through our website.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, along with our Privacy Policy, Return & Exchange Policy, and Shipping Policy.

If you do not agree with any part of these terms, please do not use our website or place an order.

These terms apply to all visitors, customers, and users of the website.

This website is operated by Moven.

Business Name: [Moven LLP]

Registered Address: [6th Floor,634 ,PLOT NO. 21, Panchratna Building, JSS Road, Opera House, Mumbai -400004, Maharashtra,India]

Email: crew@movenactive.com

Moven reserves the right to update its business information whenever necessary.

You must be at least 18 years of age to place an order through our website.

By using this website, you confirm that the information you provide is accurate, complete, and up to date.

If you are using our website or placing an order on behalf of another person, you confirm that you have the necessary authority to do so.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.

However, colours may appear differently depending on your device, screen settings, and display configuration.

Product availability, specifications, pricing, and other details may change without prior notice.

We reserve the right to correct errors, update product information, and discontinue products at any time.

The availability of a product on our website does not guarantee that it will remain available when you complete your purchase.

When you place an order through our website, you are making a request to purchase the selected products.

After placing your order, you may receive an order confirmation through email or another communication channel.

An order confirmation does not necessarily mean that your order has been accepted or dispatched.

An order will be considered accepted when we confirm its processing and proceed with fulfilment, subject to product availability and successful payment verification.

All product prices displayed on our website are shown in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, shipping charges, handling charges, and other costs will be displayed at checkout wherever applicable.

We accept payment methods made available at checkout, which may include:

• Credit and debit cards.
• UPI.
• Net banking.
• Cash on Delivery (COD), where available.

Payment transactions may be processed through third-party payment service providers. By completing a transaction, you agree to comply with the applicable terms of the payment provider.

We do not knowingly store complete card details on our website. Payment information may be processed by authorised payment service providers in accordance with their policies.

We currently ship across India, subject to courier serviceability and applicable delivery restrictions.

Delivery timelines displayed on our website are estimates and may vary depending on your location, courier availability, weather, operational disruptions, and other circumstances beyond our control.

For information about delivery timelines, shipping charges, order processing, tracking, and delivery issues, please refer to our Shipping Policy.

We are not responsible for delivery delays caused by inaccurate or incomplete information provided by the customer.

Our Return & Exchange Policy explains the conditions and procedures applicable to returns, exchanges, quality checks, reverse pickups, and store credit.

Customers are responsible for reviewing the Return & Exchange Policy before placing an order.

Return and exchange requests must satisfy the applicable eligibility requirements, including product condition, request timelines, and other stated conditions.

To review the complete terms, please refer to our Return & Exchange Policy.

Unless otherwise stated, all content available on our website, including text, logos, graphics, photographs, product images, designs, illustrations, videos, layouts, and other materials, is owned by or licensed to Moven.

This content is protected by applicable intellectual property laws.

You may access and use our website for personal and lawful shopping purposes only.

You must not reproduce, modify, publish, distribute, sell, transmit, or commercially exploit our content without prior written permission.

The Moven name, brand identity, logos, and related materials may not be used without our prior written consent.

If you submit reviews, feedback, suggestions, images, comments, or other content to us, you confirm that you have the right to submit that content.

You must not submit content that is unlawful, misleading, abusive, defamatory, discriminatory, harmful, or infringing upon the rights of another person.

By submitting content to us, you grant Moven permission to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these terms or that we reasonably believe is inappropriate.

Our website may include links, integrations, or services provided by third parties, including payment providers, delivery partners, analytics services, and other service providers.

Third-party services may be governed by their own terms and privacy policies.

Moven does not control and is not responsible for the availability, content, security, or privacy practices of third-party websites or services.

You should review the terms and policies of third-party providers before using their services.

Your privacy is important to us.

Our collection, use, storage, and processing of personal information are described in our Privacy Policy.

By using our website, you acknowledge that your information may be processed in accordance with our Privacy Policy and applicable law.

Please review our Privacy Policy to understand how we handle your information.

We make reasonable efforts to keep our website accurate, secure, and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from harmful elements.

Website content and product information may be updated or changed from time to time.

To the extent permitted by applicable law, Moven shall not be responsible for interruptions or failures caused by circumstances beyond our reasonable control.

Nothing in these terms excludes or limits any right, remedy, protection, or liability that cannot legally be excluded or limited under applicable law.

To the extent permitted by applicable law, Moven will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.

This limitation does not apply to liability that cannot be excluded or limited under applicable law, including applicable consumer protection rights.

Nothing in these terms is intended to limit your statutory rights as a consumer.

To the extent permitted by applicable law, you agree to indemnify and hold Moven harmless from claims, losses, liabilities, damages, and expenses arising from your unlawful use of our website, violation of these terms, or infringement of another person's rights.

This provision does not apply to the extent that the relevant claim or loss results from Moven's own unlawful conduct or liability that cannot legally be excluded.

Moven will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These circumstances may include natural disasters, extreme weather, government restrictions, strikes, public emergencies, technical failures, courier disruptions, and other unforeseen events.

We will take reasonable steps to communicate significant disruptions where appropriate.

We may update or modify these Terms of Service from time to time to reflect changes to our business, website, products, services, or applicable legal requirements.

Updated terms will be published on this page with a revised update date.

Your continued use of our website after the updated terms are published means that you acknowledge the revised terms, subject to applicable law.

These Terms of Service will be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection laws and other mandatory legal rights.

Any disputes will be subject to the jurisdiction of the appropriate courts, tribunals, or consumer dispute resolution authorities having jurisdiction under applicable law.

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary, where legally permitted.

The remaining provisions will continue to remain in effect.